Ioannis, started his career in the U.K., after his degree as a Structural Engineer and MSc in Project. Through different positions of responsibility, like PFI projects and Risk Management in the closure of nuclear reactors, he gained extensive knowledge and experience in the Project Management sector. He has also worked in the development of commercial & real estate projects, the development of Shopping Centers, Project Management Services and Development of new projects.
From 2010 and for 6 years he was the head of Heraklion Port Authority S.A. and he was also the Vice-chairman of Hellenic Ports Association. His prime focus was the strategic planning and development of the port and destination, emphasizing on the Cruise Business and the promotion of relationships with all stakeholders. Results of these efforts, among other things, are the eighteen national and international awards he has won.
He is the Founder and CEO of Five Senses Consulting & Development, a boutique consulting company that specializes in Cruise Development for Ports and destinations and Digital Destination Marketing projects. His business model for Cruise Development Five Senses©, develops appropriate actions and gives the highest measurable results for visitor satisfaction through the activation of Gastronomical, Historical and Cultural parameters of the destination. His new Audit system for passenger experience identifies all areas for improvement and with a detailed special report new projects are being proposed to increase the awareness and experience of the passengers.
Mr. Bras is also the Project Manager responsible for the creation of 33 Seaplane bases for the Region of South Aegean in Greece.
Manolis, has a bachelor’s degree in Computer Science from the University of Crete and a master’s degree in Business Administration (MBA) from the University of Nicosia. He also holds a certificate of English language proficiency.
He has worked in the public sector (Managing Authority of Regional Operational Program of Crete, Heraklion Port Authority SA, Municipality of Heraklion) and also in the private sector (consulting development companies) with a focus on implementation, administrative support and financial management of European programs and co-financed projects.
From 2010 to 2013 he was Executive Member of the BoD and the Deputy Managing Director and Vice President of Heraklion Port Authority S.A. While from 2013 until 2015 he was the executive consultant of the Port Head. During his duty in HPA SA he gained important experience in port management, destination development and promoting the cruise business.
Since 2018 she is part of the at Five Senses team with a main role to analyse the world cruise trends and each cruise ports performance. He is also responsible for the SWOT analyses for each port and the interpretation of the Destination Performance Measurements (DPM) each time.
Vanna began her career in 1993 teaching English and to date over 500 students have perfected their knowledge in the English language.
Subsequently, applying the principle of continuous training and improvement, she attended a two-year education program in the field of aviation studies and travel agency where she obtained the IATA title that allowed to work as a tourism specialist applying innovative marketing and sales techniques. She has also worked as a flight attendant for Monarch Airlines where he was a cabin crew officer and participated in the company's training programs dealing with sales, first aid and customer service.
In 2002 he worked as a Front Desk Manager with a phone and internet service provider where he was responsible for overseeing retail customer service and performance metrics as well as implementing customer experience improvement actions.
Since 2018 she is part of the at Five Senses team with primary responsibility the measurement of the performance at the company's cruise destinations and also for data analysis for the company's Cruise Secret Shopper Service
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