Ioannis, started his career in the U.K., after his degree as a Structural Engineer and MSc in Project. Through different positions of responsibility, like PFI projects and Risk Management in the closure of nuclear reactors, he gained extensive knowledge and experience in the Project Management sector. He has also worked in the development of commercial & real estate projects, the development of Shopping Centers, Project Management Services and Development of new projects.
From 2010 and for 6 years he was the head of Heraklion Port Authority S.A. and he was also the Vice-chairman of Hellenic Ports Association. His prime focus was the strategic planning and development of the port and destination, emphasizing on the Cruise Business and the promotion of relationships with all stakeholders. Results of these efforts, among other things, are the 21National and International awards he has won and his recognition as a Seatrade Ports/destinations Ambassador.
He is the Founder and CEO of Five Senses Consulting & Development, a boutique consulting company that specializes in Cruise Development for Ports and destinations and Digital Destination Marketing projects. His business model for Cruise Development Five Senses©, develops appropriate actions and gives the highest measurable results for visitor satisfaction through the activation of Gastronomical, Historical and Cultural parameters of the destination. His new Audit system for passenger experience identifies all areas for improvement and with a detailed special report new projects are being proposed to increase the awareness and experience of the passengers.
Mr. Bras is also the
Project Manager responsible for the creation of 33 Seaplane bases for the
Region of South Aegean in Greece and a Seatrade Ambassador.
Vanna began her career in 1993 teaching English and to date over 500 students have perfected their knowledge in the English language.
Subsequently, applying the principle of continuous training and improvement, she attended a two-year education program in the field of aviation studies and travel agency where she obtained the IATA title that allowed to work as a tourism specialist applying innovative marketing and sales techniques. She has also worked as a flight attendant for Monarch Airlines where he was a cabin crew officer and participated in the company's training programs dealing with sales, first aid and customer service.
In 2002 he worked as a Front Desk Manager with a phone and internet service provider where he was responsible for overseeing retail customer service and performance metrics as well as implementing customer experience improvement actions.
Since 2018 she
is part of the at Five Senses team with primary responsibility the measurement
of the performance at the company's cruise destinations and also for data
analysis for the company's Cruise Secret Shopper Service.
George is a graduate from the Aegean University department of Shipping Trade and Transport. His inclination in shipping led him to attend an additional diploma program majoring in Logistics and International Transportation with the ultimate goal of being an expert in research and development.
He has been active in the fields of shipping and cruise with an focus on SWOT & Trend Analysis, and Nautical Port Evaluations. He is also responsible for the development of the Cruise Excursions Books and he is part of the Secret Shopper Team.
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